Do I need to create an account?
No, however, you will need to provide us with your details
(payment/delivery) if you are placing an order. You have the option of saving
your details for future use if you wish. You can log-in to your account if
you've created one by entering your registered e-mail address/password
Is your web-site secure?
Yes, we use SSL to ensure the order process and our customer details are
secure. Additionally we use a separate secure site for accepting online payments
via Paypal or Optimal Payments. If you are still worried about security you can
order by phone: 01254 873490 or post your order to us with an attached cheque.
I've never been to your website before, how
long have you been established?
We have been selling gadgets online since our business formed in 2003. You
can trust us to deliver your products on time every time! Bookmark us, we could
be your first stop for all your gadgets, gifts an toys.
I can't find a product I want
If it is a product we have featured before it may mean it has been
discontinued. Alternatively it may be a product we don't currently stock. Either
way we may be able to source more items for you. Give us an email to see if we
can help source your item. I am being
told my product is out of stock
Occasionally we run out of popular products before the next delivery
arrives. We don't currently have a back order feature, but we do have product
notifications. Register with our newsletter to keep informed of new products.
How much does your affiliate scheme pay?
We pay our affiliates 10% of any sale coming from their referrals. The
minimum payout is just £20.00 and can be paid by Paypal or personal cheque.
I
am having problems viewing your site and/or placing an order
If you are experiencing any problems with the site please contact us so that
we can correct any issues. Can I
submit reviews/photos?
Yes, you can submit a review for any product you have purchased.
Alternatively you can also send in your own product related photos/videos to be
featured on the site! Where's my
stuff?
We usually process orders the same day so you should expect delivery within
24-72 hours. If you still haven't received your items within 5 days please
contact us. If you have registered an account with us you can log-in to view
order history status. Do you offer
FREE DELIVERY?
YES! We currently have free delivery for orders over £49.99.
How do you calculate postage, I notice it's
different for some products?
Postage is calculated on the overall weight of your order rather than
setting a flat fee. This means you benefit from cheaper postage for cheaper,
lightweight items. On some sites charging a flat fee the postage is more
costly than the product itself!
What are your contact details?
Address: UK Gadget Store Ltd, Wood Street Mill, Wood Street, Darwen,
Lancashire, BB3 1LS
Telephone: 01254 873490
Fax: 07005 968257
To email us please us our contact form contact
us
Do you offer international delivery?
Yes and no. We don't offer international delivery as standard through the
web-site but we are able to quote International Shipping on an order-by-order
basis.
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